FREQUENTLY ASKED QUESTIONS
If the pricing changes, will I have to pay the difference?
No. While we reserve the right to change pricing, you will always be charged the same price agreed to upfront.
What is a host?
A host represents one PM2 instance. Each PM2 instance can manage as many applications as you want.
Are there any usage or rate limits?
All paid plans come with unlimited usage dependent on how many servers you paid for. If your app is sending too many requests per second, we'll contact you.
What forms of payment do you accept?
We accept all major credit and debit cards: Visa, Mastercard, American Express, JCB, Discover and Diners Club. Our payment processor is Stripe.
What happens if I upgrade during my free trial?
You can select a plan at any time while keeping your servers monitored.
Can I pay yearly?
Yes. It also gives you a 20% discount on your subscription.
Is there a free plan?
PM2 will always be free if your usage fits with the current license. Keymetrics also offers a free plan with realtime dashboard only (no emails, no notifications, no data storage)
Can I cancel any time?
Yes. After you cancel your subscription, you won't be charged again.
Do I have to sign a long-term contract?
No. You'll be charged monthly and you can cancel anytime. However, we do yearly enterprise license and contracts for companies looking for a customized or on-premise solution